This is the inquiry form for JAPAN&GLOBAL eSIM. Our inquiry hours (Japan time) are as follows: 10:00∼18:00 We will respond on the same day for inquiries completed during this time. 18:01∼ We will respond on the next day for inquiries completed during this time. Before that, please check "https://youtu.be/daBkrkO7qaU" again and wait for further instructions.