INPLUS eSIM QRcode undelivered enquiry form

Thank you for contacting JAPAN&GLOBAL eSIM.
We will "resend" once the details have been confirmed.
Please provide the email address you registered at the time of purchase.
(For purchases via LINE, this will be the email address registered at the time of payment.)
In case delivery is canceled by the server, please provide an alternative email address
(including customers who purchased via LINE).
Please tell us as much as you know about the product and country of purchase.
Please tell us the date and time of purchase as much as you know (Japan time)
この領域にファイルをクリックまたはドラッグしてアップロードします。
If available, please attach any proof of purchase
(such as a screenshot of the screen, receipt page, etc.). Purchase details
Please select from the options below where you purchased JAPAN&GLOBAL.
※Important Notes※
・Please write down any additional information, if applicable.
・The information you provide will be used solely for this matter and related operations, and will not be used for any other purposes.
・Due to spam prevention measures, our company may send emails via "Gmail."
・Depending on your email service provider, you may not be able to receive emails, or they may be sorted into your spam/junk folder.
・We kindly ask you to check your email settings and spam/junk folder.