eSIM Email Undelivered Confirmation (or Confirmation of your inquiry) Form

Thank you for using our services. We would like to confirm your situation.
Can you tell us about your purchase and other current conditions?
If you would like to receive a receipt, please indicate the necessary information.
Please describe as much as you know
※Information will be checked thoroughly and reply. In addition, we may not reply by contents. Thank you for your understanding beforehand.
*Receipts are only available in Japanese. Multilingual submissions are not supported.