JAPAN & GLOBAL UNLIMITED Inquiry Other languages 日本語 English 한국어 中国语 Thank you for your inquiry. Our support center will contact you shortly. （in charge：CMLINK international） 24 hours a day, 365 days a year →We will contact you as soon as we confirm your inquiry. このフォームに入力するには、ブラウザーで JavaScript を有効にしてください。① Where did you purchase our product? *Convenience storeINPLUS Yahoo! online storeOthersOthers② What device are you using? *iOSAndroid③ What is your phone model? *④ Have you arrived at your destination? *Yes, I’ve arrivedNo, I’m still in my departure country⑤ Have you confirmed that your device is not SIM-locked? *Yes, confirmedNot yet⑥ Please provide the ICCID of the SIM card you're using. *Enter manuallyUpload a photo of the ICCID※We need your ICCID to verify the current status of your SIM.Enter manually *Max. 20 characters 0.Photo upload * この領域にファイルをクリックまたはドラッグしてアップロードします。 最大 5 個のファイルをアップロードできます。 ⑦ What issue are you experiencing? *7-1. 「Network settings」screenshot (upload below). *7-2. 「SIM card settings」screenshot (upload below). *7-3. 「Data roaming settings」screenshot (upload below). *7-4. 「APN settings」screenshot (upload below). * ⑧ Please provide your contact information: Name *Email address *Phone number (optional)⑨ How did you hear about our product? (You can select more than one)Convenience storeAirport vending machineFriend’s recommendationGoogle searchInstagramFacebookX (formerly Twitter)OthersOthersThis contact information will be used solely for responding to your inquiries and fulfilling your requests. It will not be used for any other purpose. We will send a record of the correspondence to the email address you provided. If you do not receive a confirmation email, please double-check the email address for any errors or contact your email server administrator.Submit
