PREPAID DATA SIM Contact Form Other Languages:한국어/日本語/中国語 Description 1（If the card has BW in the upper right corner.） Description 2（If the card has CW in the upper right corner.） How to Use SIM Card このフォームに入力するには、ブラウザーで JavaScript を有効にしてください。Customer Information Your NameEmail AddressPhone NumberPhone numbers in Japan onlyAbout the product you purchasedPlace of purchaseInside The AirportDowntownAccommodationsTourist Information CenterOtherStore Name(Manufacturer's) Serial Number20-digit number on the back of the SIM card itself.Do you have a receipt from the place of purchase?YesNoProof of purchase is required even if you purchased from a web/travel agency, etc.About SIM card settings.Is it a SIM-free device? *YesNoIs mobile data communication turned on? *YesNoIs 4G turned on? *YesNoWhat device are you using? *AndroidIphoneOtherStatus *Lost manual（listed at the top）QR code for setup is not readable.I can't upload my passport photo.I was asked for a PIN code, but I don't know it.I don't know how to set up APNPlease attach two items in the box below. ① Screenshot of the current APN settings screen. ② Screenshot of the network settings screen. Please provide details in the 「Your current situation」 section below.APN settings screen shot attached *Attach a screenshot of the network settings screen. *Please attach photos/images (receipts and screenshots). Multiple attachments are acceptable. この領域にファイルをクリックまたはドラッグしてアップロードします。 最大 10 個のファイルをアップロードできます。 Click or drag files into this area to upload them.Please describe your current situation.Please attach any screens or other information you would like the call center to confirm. この領域にファイルをクリックまたはドラッグしてアップロードします。 Click or drag files into this area to upload them.Submit
